With the combination of these features, OnPage speeds up responses five times faster than pagers. The system can be set up to continue alerting until the message is acknowledged, unlike pagers which only page the recipient once and are unable to provide read receipts. OnPage instantly alerts physicians with a distinctive sound to ensure that the message gets attention. OnPage evaluates its operations against HIPAA regulations and has signed the BAA to meet the Privacy, Security, and Breach Notification Rules of covered entities. Physicians can instantly and securely exchange PHI. Securely exchange patient information.
OnPage takes over the burden of encryption, security and HIPAA compliance and allows hospitals to focus on patient care.īy deploying the OnPage platform, hospitals can: OnPage enables hospitals to offload the security burden many healthcare facilities face when they adopt smartphones as part of their clinical communication strategy. Administrators will find the OnPage platform equally easy to use and can configure on-call schedules and follow audit trails in a short amount of time. OnPage provides an easy-to-use system with a learning curve of under 10 minutes.
All communications are secure, encrypted and hosted on OnPage’s SSAE-16-compliant facility. OnPage’s encrypted messaging platform enables secure communications for doctors through the exchange of text messages, images and voicemails. Nurses can also accelerate care delivery and get more accurate diagnoses by transmitting photos in a secure and encrypted manner to the consulting physician. For better accountability and peace of mind, he can see when the message is read.
#SURGEMAIL AND HIPAA FULL#
Because messages sent via the app get attention, he can rest assured that the message does not get lost in a full inbox or among dozens of voicemail messages. With HIPAA-secure messaging, he can immediately forward the image of the EKG to a colleague along with comments. For example, a nurse needs a second opinion on an electrocardiogram (EKG). Nursing units benefit from faster, more complete responses from physicians and other colleagues. Instead, they get quick responses to their texts and can better focus on their patients. HIPAA-compliant messaging applications ensure message accountability and eliminate the need for physicians to play “phone tag.” This means that physicians can spend less time trying to reach colleagues and wait for responses. Physicians that prefer to exchange emails rather than send text messages face increasing scrutiny of their communication methods, guiding them to use HIPAA-secure messaging with greater frequency to ensure that any PHI is encrypted and secure. Patient BenefitsĪccording to a study by the University of Pennsylvania, “Patients whose hospital care providers used mobile secure text messaging as a means of communication had shorter lengths of stay compared to patients whose providers used the standard paging system to communicate.” Physician Benefits Waiting to get access to the right doctor and exchanging the correct information are some consequences of using pagers. These costs are the result of pagers causing delays in providing patient care as well as in wasted time from using pagers to coordinate care. Research shows that pagers cost the healthcare industry an additional $11 billion per year. According to the Ponemon Institute, the use of traditional pagers in a healthcare setting adds costs and prolongs patient care.
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